Quality System
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Quality Policy

The SAM Group is totally committed to provide quality products along with efficient delivery performances that will meet or exceed the requirements of our customers.

Our emphasis is on problem prevention and continuous improvement through the application of statistical techniques and the total involvement of our employees.

The management is committed to the development of our human resources and creation of a participative culture.

 

Quality System

In our focused approach to Quality, we have orientated our quality management system into four subsystems : Quality Enhancement, Process Control and Enhancement, Quality Assurance and Quality Data Control.

 
 

Our drive for quality and manufacturing excellence is supported by the following in-house programs:

 
Total Quality Management (TQM)
Total Productive Maintenance (TPM)
Total Control Methodology (TCM)
Quality Improvement Teams (QIT)
Statistical Process Control (SPC)
Failure Mode & Effect Analysis (FMEA)
8-Disciplined Approach to Problem Solving (8D)
Employees Training & Certification (ETC)
Employees Feedback System (EFS)
ISO 9001 Accreditation
 

Our quality management system is certified to ISO 9001 by SIRIM, the Malaysian Institute of Standards and Industrial Research.